Frequently Asked Questions

How do I book and reserve my date?

Fill out our contact form and we will be in touch to provide you with a quote. Once provided with a quote, we require 30% of the quote to reserve your date. 70% is due one week from your event date.

Do you offer delivery? 

Delivery and pick-up services are provided for events in Augusta, GA and extra charges for locations outside this area. Our team aims to make event setup and teardown seamless, coordinating delivery and pick-up times to fit your schedule.

What is your cancellation policy? 

Cancellations must be provided with a 72-hour notice for refund of retainer. If failure to do so, results in Nunez Decor keeping 100% of the retainer

How long do I keep the rentals? 

The standard rental period extends up to 24 hours. Our team will facilitate pick-up at the conclusion of the event. Should additional time be required, nominal fees will apply.

What should I do if I break something?

We kindly ask our clients to ensure that all rented items are returned in the same condition as it was received to avoid additional fees. Damages to rented items will be assessed and charged accordingly.